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Writer's pictureKelly Anthony

LOL No More: Why You Should Avoid Text Message Language in Professional Communication




As the ways in which we communicate transform into an array of increasingly digital modalities, the line between casual and professional language can blur. This is especially true in text messages, where acronyms and abbreviations have become the norm; however, it is important to remember that not all communication is created equal.


When it comes to professional communication, it's crucial to leave text message language behind. Here's why:


  • Perception: Using text message language in professional communication can give the impression that you are unprofessional or careless. This is because it is often associated with informal conversations between friends or family members rather than serious business discussions.

  • Clarity: Text message language is often unclear and can lead to miscommunication. Using acronyms or abbreviations that are specific to certain industries or groups can leave others feeling confused or left out of the conversation. This can slow down productivity and hinder collaboration.


What can you do to avoid using text message language in professional communication? Here are a few tips:


  • Take the time to proofread emails and other professional communication before hitting the send button. Make sure language is clear and concise, and avoid acronyms or abbreviations that may not be widely understood.

  • If unsure about a particular abbreviation or acronym, spell it out instead. This ensures that everyone in the conversation is on the same page.

  • Consider using professional communication tools like Slack or Microsoft Teams, which offer features like threaded conversations and built-in spell checkers to ensure that your language is professional and error-free.


Carefully approaching the use of language in professional communication can ensure that your writing is clear, concise, and effective. Text message language may be convenient and acceptable in casual conversations, but it has no place in professional communication. By prioritizing clarity and professionalism, you can make sure your communication is effective and helps you achieve your goals.

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